Retain And Win Customers With Conversational AI

During this 45-min webinar you will learn how Conversational AI can help your business – how you can keep current customers and win new ones.

They will answer all of your questions about how to best use virtual assistants and chatbots in customer service automation and sales.

You will learn:

What chat automation and chatbots can provide for your customers?
When does it make sense to use them and when not?
What is the optimal way to set up virtual assistants & start with your AI project?
How much training do virtual assistants need?
Is Natural Language Understanding necessary for my business case?
How to use handover from virtual assistants to human agents?
How to use Conversational AI in online sales?

Agenda:

0 min – 15 min – Conversational AI in customer service automation.
15 min – 30 min – Conversational AI in online sales.
30 min – 45 min – Q&A